About RADirect

Networking Access and Storage Solutions Sold by Expert Systems Engineers

You're busy. Under pressure to find the right solution for your organization at a reasonable price - and quickly. Reliability is critical. So is support. And it goes without saying that choosing the wrong solution would be costly to both you and your business. There's a wealth of information out there, but where to start?

Overwhelmed? Relax. We get it, and we're here to help you sort it all out.

So What Can RADirect Do For You?

  1. Simplify your task. We're here to help make your job easier. That includes helping you drill down to identify the right solution for your application, getting it up and running for you as quickly as possible, and all the steps in between.
  2. Eliminate guesswork. RADirect's team of experienced and knowledgeable systems engineers are available to answer your technical questions, consult onnetwork design, and offer advice to guide you towards the best solution. And if it's not one of ours, we'll tell you that, too (really!).
  3. Share our resources. We've already done the homework, so you can reach a purchasing decision faster. We maintain an updated library of supporting docu ments like case studies, testimonials, product reviews, side-by-side product comparisons, reliability studies, and more. And if we don't already have it, we'll get it for you.
  4. Offer service flexibility. We don't just move boxes. From network design to product installation, maintenance, and post-sales support, you decide how much or how little you want us to do. We'll even perform project management services.
  5. Get it to you quickly and accurately. Whether it's delivery of a price quote, the answer to a question, or the product itself, your dedicated account manager will always go the extra mile to ensure your complete satisfaction.
  6. Make it all risk-free. With a 30-day "No Questions Asked" return policy, you are never locked in.
Most importantly, we can be your trusted partner. It's our long-term relationships with customers that drive the heart of our business. We want to serve your technology needs for years to come, so for us, it's not about taking shortcuts or making a quick buck.

Who We Are

Established in 2000, RADirect is the North American online sales entity of The RAD Group, a worldwide family of companies that develop, manufacture and market solutions for diverse segments of the networking and telecommunications industry.

Our ongoing success is driven by a unique combination of technical expertise, understanding of the product lines, and strong commitment to building long term relationships with our customers. And because we’ve put many of our product offerings to work on our own network, we know them inside and out. This kind of real-life expertise enables us to deliver only the most informed product and solution recommendations to customers.

Read more about The RAD Group.

back to top

What We Sell

RADirect is proud to offer a well-rounded portfolio of products and solutions from the following RAD Group companies: We also offer a carefully-selected line of "best-in-breed" products and solutions from other vendors that complement our RAD Group offerings and help us deliver a more complete solution to customers:
back to top

Our Systems Engineers

Customers frequently tell us that one of the things they like best about RADirect is the easy access to our team of experienced systems engineers. They've worked in your shoes. They speak your "language". They know our products inside and out. All of which makes them uniquely qualified to help identify the best solution for your application. And they're awfully nice guys!

About The RAD Group

RAD Data Communications and RADirect are members of The RAD Group, a family of 15 independent companies that develop, manufacture and market solutions for diverse segments of the networking industry. Each company operates independently, without a holding company, but is guided by RAD Group founders under a collective strategic umbrella. Six RAD Group companies are traded on the NASDAQ Stock Market in the United States.

Read more about The RAD Group.
back to top

Where We Are

RADirect's offices are in Mahwah, New Jersey - just one floor below RAD Data Communications' North American headquarters:

RADirect, Inc.
900 Corporate Drive
Mahwah, NJ 07430

back to top

Send us your question and we will be happy to reply:

RADirect, Inc.© 2013 All Rights Reserved.