Vendor: PacketLight Networks
Function: CWDM DWDM mux extends a mix of 10G and sub-10G high speed services over fiber
Infrastructure: Fiber
Features: Transparent migration from sub-10G to 10G services with zero downtime
Vendor: PacketLight Networks
Function: DWDM fiber mux extends up to four high-speed 10G services in any mix over fiber
Infrastructure: Fiber
Features: Transports data, voice and storage
Vendor: PacketLight Networks
Function: CWDM/DWDM mux transports up to 8 high-speed sub-10G services, up to 4.25 Gbps each
Infrastructure: Fiber
Features: Use for storage, data, voice or video
The following installation and maintenance plans are available for the CWDM DWDM products:
| Equipment Staging | Assembly and programming of product, extensive testing, documentation of hardware, software, firmware, parts & serial numbering, and programming configuration and parameters. |
| On-Site Installation | Single point of contact, site survey (additional charges apply), staging/pre-configuration and testing, on-site installation by a RAD Certified Service Technician. |
| Remote Configuration | An experienced RAD Technician will set-up and configure your RAD equipment through a secure Internet connection while you watch. |
| Basic Service | Service Level 1 | Service Level 2 | Service Level 3 | |
| Extended Warranty Coverage | ||||
| Software Downloads | ||||
| FAQ Database | ||||
| Dedicated toll-free number available 24/7 for all priority technical support calls on downed, faulty or degraded RAD products | ||||
| Priority handling for all service calls with escalation management to ensure timely problem resolutions. | ||||
| Replacement parts guaranteed to ship by next business day. | ||||
| On-site spares for automatic parts replenishment. | ||||
| Dispatch of RAD-authorized field technician for on-site support within four (4) hours when necessary. |
Send us your question and we will be happy to reply:
