Pre-requisites to Install: SCSI / FC Storage Array
Recommended Services: V-Care Service Level 1
Available Installation Options:
Standard Installation
Initialize V-Switch unit(s), confirm that the V-Switch is communicating with SANRAD user interface, confirm that the V-Switch is able to connect to the storage systems (all LUNs shall be visible), confirm that the V-Switch can define a test volume, confirm that the V-Switch test volume can be mounted by the SANRAD diagnostic system, run SANRAD diagnostic routines, review Quick Start manual with end-user, obtain end-user confirmation of completed installation.
Advanced Installation
Basic installation, plus: connection of additional servers and storage, cluster configuration, failover and fail-back testing and validation, server performance optimization, storage system configuration and optimization, any additional items.
Disaster Recovery Set-Up
Interactive planning and preparation by the V-Pro team who will identify you recovery goals and decide on the right architecture, validate installation checklist, onsite set-up and installation (as per Advanced Installation), onsite training, secondary site deployment validation and support.
Available Maintenance Plans:
V-Care Level 1
V-Care Level 2
V-Care Level 3
V-Care Level 4
24/7 Global Hotline
Remote Support
24/7 Email Support
Support Escalation
Free Firmware & StoragePro Updates
Advanced RMA
Support for GDR
(Global Disaster Recovery)
Next business day onsite hardware replacement
Onsite consignment spares &
24/7 4-hour hardware support
Send us your question and we will be happy to reply: