"When others would not or could not help, Steve took the time to send me the data I needed, and has saved me a lot of time. Thanks again!"
"Extremely professional and responsive. I wish all organizations had inside sales people of this caliber."
"From systems engineering to sales, everyone I
dealt with was absolutely focused on getting this
project quoted, sold, shipped and up and running
within a remarkable timeframe. Thank you!"
IT Support Specialist
National Foreign Language Center at the University of Maryland
"RADirect's systems engineer was extremely
knowledgeable, provided relevant advice, and
went way above just trying to sell me a product.
The sales team supported me every step of the
way, right through to installation. They are definitely
at the top of my call list for the next project."
Gila Regional Medical Center
"RADirect has done a great job of letting us know
how important we, the customer, are to them. I
have already placed several orders with RADirect,
and each and every time I deal with them, my
expectations are exceeded."
Heritage Internet Services
"I wanted to thank you for your responsiveness,
assistance with purchasing options, and quick
resolution to the few errors on the eval docs. That
customer service philosophy makes a big difference!"
IT Support Specialist
Slingshot Product Development Group
"Thank you for always getting back to me so
quickly. RADirect has provided the best customer
service I have found in a very long time."
"Once RADirect's operations manager was aware
of our need to have our order shipped by a certain
date, he promptly found out whether this was
doable and kept us informed until the order was
Strategic Solutions, Inc.
"The units installed flawlessly, and the customer is delighted. Great product and support -- thank you!"
Mel Booth, Owner
"Our challenges of using our IP network to provide legacy telephony services were always greeted, embraced, and solved by the folks and products of RADirect. The sale began and would never end until it was functioning to our expectations. The product was received always within a day or two of ordering, and the technical support to implement this magic technology was always first rate. RAD provides RADical products and services; we will always be a big fan."
Pend Oreille PUD
"Service was great, RADirect's system engineer was very helpful. The product arrived within one business day and RADirect worked closely with our tech unit to get it up and running quickly."
"We're real pleased with the product. RADirect was generous with information and helpful throughout the process."
Mitch J. Allen
"We are very pleased with the Optimux T3 we purchased from RADirect. Our sales representative was incredible! She helped us at every step, including post sales. The technical support after we received the product was excellent. We would definitely do more business with them in the future."
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